Privacy policy
Privacy Policy
This Privacy Policy describes how Cozyd (operated by BYC PROJECT PTY LTD, referred to as "the Site", "we", "us", or "our") collects, uses, protects, and discloses your personal information when you visit or make a purchase from www.cozyd.shop. This policy is structured to comply strictly with United States federal and state privacy statutes, including the California Consumer Privacy Act (CCPA).
1. Personal Information We Collect
When you interact with the Site, we collect certain categories of personal information necessary to fulfill your orders and enhance your user experience:
- Device Information: Version of web browser, IP address, time zone, cookie details, what sites or products you view, search terms, and how you interact with the Site. This is collected automatically via cookies, log files, web beacons, and pixels.
- Order Information: Name, billing address, shipping address, payment confirmation information (including credit card details, email address, and phone number). This is collected directly from you to process transactions, arrange shipping, provide invoices, and communicate updates.
2. How We Use Your Personal Information
We utilize your personal data for legitimate business operations, including:
- Fulfilling and shipping orders placed through the Site (including processing payments and coordinating delivery).
- Communicating directly with you regarding your orders or account inquiries.
- Screening our orders for potential risk or fraud to ensure a secure environment.
- Providing personalized information or updates relating to our products or services, in accordance with the preferences you have shared with us.
3. Sharing Personal Information
We share your Personal Information with reliable third-party service providers who assist us in operating our storefront. For example, we use Shopify to power our online store. We do not sell, rent, or trade your personal data to third parties for commercial or marketing gains without your explicit consent.
4. Your Rights Under the CCPA (California Residents)
If you are a resident of California, you have specific rights regarding your personal data under the CCPA, including:
- The right to know what personal information is being collected and how it is used.
- The right to request the erasure/deletion of your personal data held by us.
- The right to opt-out of any potential future sale of personal information (Cozyd does not sell customer data).
To exercise these rights, please email us directly at info@cozyd.shop.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our internal accounting and regulatory records unless and until you ask us to delete this information.
6. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our operational practices or for legal, regulatory, or administrative reasons.
Contact Information
For more information about our privacy practices, or if you have any questions, please contact us:
Brand Name: Cozyd
Legal Entity: BYC PROJECT PTY LTD
Business Address: Shop 8, 43-45 Oxford St, EPPING, NSW, 2121, Australia
Email: info@cozyd.shop
Phone: +61 494 731 958
Website: www.cozyd.shop