Contact information
Contact Information
Get in touch with Cozyd. We value our customers' feedback and are here to provide exceptional assistance. Whether you have questions regarding our geometric borosilicate glassware, need help tracking your shipment, or wish to initiate a free return, our dedicated customer support team is ready to serve you.
You can reach our official customer service channels using the verified contact details below:
| Brand Name: | Cozyd |
| Legal Entity Name: | BYC PROJECT PTY LTD (ACN: 697 493 931 / ABN: 53 697 493 931) |
| Official Business Address: | Shop 8, 43-45 Oxford St, EPPING, NSW, 2121, Australia |
| Official Email: | info@cozyd.shop |
| Verified Phone Number: | +61 494 731 958 |
| Store Website: | www.cozyd.shop |
| Customer Support Hours: | Monday to Friday: 9:00 AM - 5:00 PM (EST). We aim to respond to all email inquiries within 24 business hours. |
Please Note: For efficient support regarding existing orders, please always state your full name and your specific Cozyd Order Number (e.g., #CZD1001) in your email message subject line.